Choosing Your Doctor

Metropolitan Pediatrics provides high-quality pediatric care from our offices on the Upper West Side of Manhattan. We care for children from birth to age 21. Our pediatricians - and patients - come from a variety of diverse backgrounds, and we offer comprehensive yet practical advice to parents.

Our expanded office space at 254 West 87th Street is just half a block from the New York City subway entrance at 87th Street and Broadway. Our office has direct street access, no stairs to climb and parking garage next door. There is plenty of stroller parking inside.

For more information, see below and elsewhere on this Web site, or call us to attend one of our monthly information sessions.

The American Academy of Pediatrics has published guidance on questions that parents should ask when selecting a pediatrician. (Read them on www.aap.org.) Below we provide answers to these questions and to others that are important to consider as you decide on the right practice for you and your family.

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Why Choose Us?

What are your office hours?

Metropolitan Pediatrics has office hours Monday through Friday, as well as on Saturday afternoon during the school year. Our office hours extend into the evening on Monday through Thursday, in order to accommodate parents who cannot come to the office during normal business hours.

Because of our proximity to the New York City subway system, the office remains open even in inclement weather conditions. For detailed information on our office hours and location, click here or on the "Office Hours & Location" button above.

Do you have a separate waiting area for sick and well children?

Yes. We have a large waiting room and separate newborns or unvaccinated infants from other children who are in the office for vaccinations and routine check-ups.

Is my pediatrician available by phone or e-mail?

During office hours, non-urgent telephone messages can be left by calling the office, and one of our pediatricians will call you back the same day.

Fall of 2020 we are opening access to our patient portal where parents and leave messages for their providers.

Due to federal privacy regulations, we currently are not able to exchange confidential medical information with individual patients via email messages. We do use Twitter to post updates on flu outbreaks, vaccine information and timely medical news. Follow us on Twitter @MetroPedsNYC by clicking below.

Follow MetroPedsNYC on Twitter

Is emergency coverage available 24 hours a day, seven days a week?

Yes. We have a pediatrician on-call whenever the office is closed to handle urgent questions that cannot wait until the office reopens. After hours, our answering service will page the on call pediatrician.  Late night calls are answer by a nursing triage service and if they are not able to answer your concerns they we consult the on-call provider.  

Does the practice have an after-hours answering service?

Yes. We have a pediatrician on call whenever the office is closed to handle urgent questions that cannot wait until the office reopens. After hours, our answering service will page the on call pediatrician. All calls are returned by a Metropolitan Pediatrics doctor, not by a doctor from another practice, a contract physician or an after-hours nursing service.

Where are patients referred after hours?

Our on call pediatrician will respond to after-hours calls and help you assess the type of care needed. In urgent situations that cannot wait until the office reopens, the on call pediatrician will guide you to the appropriate hospital emergency room or urgent care center depending on the concern.

What hospital(s) do you prefer to use?

If your child needs to be hospitalized, we will recommend a best care for the concerns.  Our pediatricians have hospital privileges at Mount Sinai West and refer most in-patient care to the Mount Sinai system. 

Do you provide access to pediatric specialists, if needed?

Yes. We have an extensive network of pediatric sub-specialists to whom we refer based on individual circumstances.  

Do you accept insurance?

We accept most major private insurance plans. If you would like to confirm we take your insurance plan please call the office.

We do not accept Medicaid.

How does the office handle billing and insurance claims? Is payment due at the time of the visit?

We will handle all of the required paperwork and submit claims for payment by your insurance company. Any co-payments must be paid at the time of service. For patients who do not have an insurance plan accepted by us, payment in full must be made at the time of service.

What is your overall orientation and philosophy about caring for children with special needs?

Our doctors have a long history of working with children whose medical conditions call for focused and specialized care. We work with our patients, their families, and any necessary specialists to establish and maintain the optimum level of medical care needed.

How do I find out more about Metropolitan Pediatrics?

Our website has background information on each of the doctors, our office hours and location, and answers to common medical questions.

Each month we also hold an information session for expecting parents and other families who are considering Metropolitan Pediatrics and would like to meet one of our doctors. Please call us at (212) 496-6440 to find out when the next session is scheduled.

And for the most up-to-date information about the practice, including this week's "bug-of-the-week" (the illness that is most prevalent in the community this week), you can follow us on Twitter. The Twitter feed is available to all, even if you are not a Metropolitan Pediatrics patient. Follow us on Twitter @MetroPedsNYC by clicking below.

Follow MetroPedsNYC on Twitter